质量管理的问题不在于人们不知道它。问题在于他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
释义：权力决策必须冷酷，优柔寡断者不配掌权。
当然，语言是人类使用的最强大的药物。
成功不是幸福的关键，幸福才是成功的关键。
The beauty of the universe lies in its complexity and the simplicity of the laws that govern it.
未来的工作必须是包容的，否则它将无法充分发挥人力资本的潜力。