质量管理的问题不在于人们不知道它。问题在于他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
个人的行为并非以社会福利最大化为目标。
科学中最重要的不是获得新的事实，而是发现思考它们的新方法。
To be without some of the things you want is an indispensable part of happiness.
作家的职责是严谨而诚实地写作，直到竭尽全力。