质量管理的问题不在于人们不知道它。问题在于他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
艺术不是手工艺，它是艺术家所经历的情感的传递。
A man is rich in proportion to the number of things which he can afford to let alone. That man is the richest whose pleasures are the cheapest.
改变始于意识，但需要行动才能带来真正的改变。