质量是精心构建的文化环境的结果。它必须是组织的结构，而不是结构的一部分。
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
In the silence between words, the truth resides.
爱音乐的人永远不会孤独。
译文：一起观察世人所崇尚的，悠闲地选择美好的时光。