最好的投资方式是观察现实世界中正在发生的事情，并据此投资。
The best way to invest is to look at what’s happening in the real world and invest accordingly.
我们越是试图逃离系统，就越是被它的网所困住。
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
质量管理的问题不是人们不知道它。问题是他们认为自己知道。