倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
我认为这应该被称为谎言，因为猪不像一天，而且人们的橱柜里也没有骷髅。
The books that we love, they love us back. And just as we mark our places in the pages, those pages leave their marks on us.
我们看到自己想看到的，相信自己想相信的。
Every time you make a choice, you are turning the central part of you into something a little different from what it was before.
Insofar as a thing is in harmony with our nature， it is necessarily good.
A company’s success should be measured not just by profit, but by its impact on the planet.