感谢你的员工为业务所做的一切。没有什么能比得上几句精心挑选、时机恰当、真诚的赞美之词。它们绝对是免费的，而且价值连城。
Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.
如果没有经历寒冷的冬天，就不知道松柏的坚韧挺拔；没有经历过危难的事情，就不知道君子志向的远大。
The strength of a response tendency depends on the amount of reinforcement received.
Hard work beats talent when talent doesn't work hard.
To write is to resist, to resist the forces that seek to silence us, to resist the forces that seek to control us.