What we fear doing most is usually what we most need to do.

一切能被说出的都能够清楚地被说出，而我们不能谈论的，必须保持沉默。

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

A sad thing in life is when you meet someone who means a lot to you only to find out in the end that it was never meant to be and you just have to let go.

我是个失败的诗人。也许每个小说家最初都想写诗，发现自己做不到后尝试短篇小说——那是仅次于诗歌要求最高的形式。连这个也失败了，他才会转向长篇小说。

音乐是我的翅膀，让我飞翔。