成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。

"It's hard to think of anyone who, at one time or another, has not been laid low by love or by the lack of it."

天地和宇宙虽然广阔，但在更大的尺度上也不过是一小部分。

The reality is: sometimes you lose. And you’re never too good to lose. You’re never too big to lose. You’re never too smart to lose. It happens.

历史总是由胜利者书写，但失败者的声音同样重要。