真正的友情在困难时才会被考验。

We are all in the gutter, but some of us are looking at the stars.

The improvement of understanding is for two ends: first, our own increase of knowledge; secondly, to enable us to deliver that knowledge to others.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

我经历的挣扎和每个女人经历的挣扎是一样的。

对犯罪者的研究应从其头骨研究开始。