True leaders don't command others what to do; they inspire their potential.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

Life is too short to waste time on people who don't respect you.

The future belongs to those who believe in the beauty of their dreams.

实证研究中最重要的是要清楚你想要回答的问题。