On motivation: "I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you."
丰田模式的关键以及丰田脱颖而出的原因不在于任何单独的元素……重要的是将所有元素作为一个系统来实践。必须每天以非常一致的方式实践,而不是断断续续地进行。
Life is a journey, and every experience is a lesson.
未来是一个我们可能活不到看到的承诺。