Always acknowledge a fault frankly. This will throw those in authority off their guard and give you an opportunity to commit more.
经常要坦白地承认一项过失错误，这将使你的上司意料防备不及，才会给你一个机会去犯更多的错误。
The greatest glory in living lies not in never falling, but in rising every time we fall.
商业上的成功来自于比任何人都更好地理解客户。