I'm as proud of many of the things we haven't done as the things we have done.Innovation is saying no to a thousand things.
"The most important thing is to stay customer-obsessed."
The quality of an organization's learning determines the quality of its improvement.
The emotional power of architecture is undeniable.
你的声音就是你的力量，永远不要让别人压制它。
Humor is a powerful tool in children's books; it can make serious topics accessible.