持续改进不仅仅是一个过程，它是一种应该渗透到我们组织各个层面的思维方式。
"Books are the way that we communicate with the dead. The way that we learn lessons from those who are no longer with us, that humanity has built on itself, progressed, made knowledge incremental rather than something that has to be relearned, over and over."
The best solutions often come from listening—to nature, to science, and to the people on the ground.
The most dangerous thing in the digital era is not making mistakes, but missing opportunities.
创新不仅仅是关于新想法，而是对这些想法的坚定执行才能真正改变游戏规则。
