We must listen to what the models are telling us, even when the message is uncomfortable.

Your most unhappy customers are your greatest source of learning.

Time is a thief.

But man is not made for defeat.A man can be destroyed but not defeated.

唯一真正的歌是心灵之歌。

领导力就是激励人们去做他们从未想过自己能做的事情。

书籍是共情的基石。