如果你竞争对手为中心，你就不得不等待你的竞争对手有所作为。如果你以客户为中心，你就会更具有开拓性。
On progress: "If you're competitor-focused， you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
机械的完美在于以最小的摩擦和浪费产生预期的效果。
When you want to help people, you tell them the truth. When you want to help yourself, you tell them what they want to hear.
最好的镜头往往是你没有计划到的。
每个声音都很重要，特别是那些被压制太久的声音。
Architecture is about emotion, not just function.