The companies that will thrive are those that see change as an opportunity, not a threat.

数学家的模式，就像画家或诗人的模式一样，必须是美丽的；思想，就像颜色或文字一样，必须以和谐的方式结合在一起。

The way management treats the associates is exactly how the associates will then treat the customers.

永远别把自己太当回事。没人在乎。