沟通“三”原则，要找到真相，让别人比他们之前说的更深一些，一次、两次、三次的重复这个过程，第三次你就接近真相了。

I think I do myself a disservice by comparing myself to Steve Jobs and Walt Disney and human beings that we've seen before. It should be more like Willy Wonka... and welcome to my chocolate factory.

40%的解决方案：提升幸福的能力在我们的个人掌控之中。

数字化转型不是选择题，而是必答题，企业必须拥抱云。

"The power of a story lies in its ability to connect us, to remind us of our shared humanity."

我们通过从客户开始并反向工作来创新。这成为我们如何发明的触石。