"You can’t just sit down and write a book. That’s not how books get written. Books get written by living your life, by being open to the world, by paying attention."

Leadership means making tough choices today for a better tomorrow.

The customer may not always be right, but they are always the customer.

如果你有梦想的话，就要去捍卫它。那些一事无成的人想告诉你你也成不了大器。如果你有理想的话，就要去努力实现。就这样。

我不害怕变老。我更有经验，更聪明，更有耐心。

The opening up of new markets, foreign or domestic, and the organizational development from the craft shop and factory to such concerns as U.S. Steel illustrate the same process of industrial mutation—if I may use that biological term—that incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one.