The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
假装,我实际上做了这件事:因此我只是假装假装。
I'm not afraid of dying, I'm afraid of not trying.
To men like that, time was a surfeit, a barrel they watched slowly drain. When really, he thinks, it’s a glowing puddle you carry in your hands; you should spend all your energy protecting it.