1998年：贝索斯致股东信《保持对客户的恐惧》

The only way to approach the spiritual world is through the gate of reverence.

What I remember above all about Harvard was being in the midst of so much energy and intelligence. It could be exhilarating, intimidating, sometimes even discouraging, but always challenging. It was an amazing privilege…and though I left early, I was transformed by my years at Harvard, the friendships I made, and the ideas I worked on.

The most hateful thing for a man is to have knowledge of everything but power over nothing.

真相并不总是最重要的；有时重要的是人们相信什么是真的。