成功的衡量标准不仅仅是利润，还包括积极的影响。

惩罚时不避忌权贵，奖赏时不遗忘地位低下的人。

行动就是希望。

Policy should be based on evidence, not ideology.

"The world is full of obvious things which nobody by any chance ever observes."

创新不仅仅是创造新产品；而是重新构想整个客户体验。