心灵这张地图，给我们指引前方的道路，而外貌这张地图，则记录我们走过的路途。这张地图从来都不丑陋。
This is the map that shows us where we're going. And this is the map that shows us where we've been. And it's never ever ugly.
Strategy is about making choices, trade-offs; it's about deliberately choosing to be different.
The only thing we have to fear is fear itself.
In business, as in life, you have to be willing to adapt to survive.
我不知道如何解释，但我觉得我生来就是做这个的。
透明度建立信任——无论是与消费者、合作伙伴还是环境之间。