Innovation is the key to our success, but it's not just about technology. It's about how we think, how we operate, and how we engage with our customers.

2001：贝索斯致股东信《我们始终坚持现金流为王》

解读：人际关系需要持续投入情感、关怀来维系，只想索取不愿付出，关系迟早破裂，提醒日常用心经营人脉，多给予温暖。