It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe to take them.
What's the point of having a voice if you're gonna be silent in those moments you shouldn't be?
The best films are the ones that stay with you long after you’ve seen them.
Great brands are built one satisfied customer at a time.
永远不要把一次失败和最终的失败混为一谈。