Always look at what you have left. Never look at what you have lost.

I don't want to be a leader. I want to be a learner.

我是一个女人，我是一个拉丁裔，这是两个固执的组合。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack in will.

The advantage of poetry over life is that poetry, if it is sharp enough, may last.