The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

在所有的动物中，只有人类是残忍的。他们是唯一将快乐建立在制造痛苦之上的动物。

未来属于那些在利润与目标之间取得平衡的人。

创新不是选择，而是生存的必需。

我写作是为了让不可能变得不可避免。

The work is always in conversation with other works.

Success is measured not just in profit, but in positive impact.