恶魔往往用神圣的外表，引诱世人干最恶的罪行。
When devils will the blackest sins put on, They do suggest at first with heavenly shows.
"The greatest gift you can give someone is your time and attention."
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
