The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
Painting is a way to forget life. It is a cry in the night, a strangled laugh.
Political language... is designed to make lies sound truthful and murder respectable, and to give an appearance of solidity to pure wind.
Sometimes, it's not that the other person doesn't care about you, but that you care too much about them.
The mind is a machine that can be understood through the principles of computation.
You can’t control what happens to you, but you can control how you respond.