Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

不去尝试办不到的事情, 不去追求得不到的东西, 不居于不能持久的地位, 不推行不可重复的政策。

To be unhomed is not to be homeless, but to have your home always in question.

"The only thing that is truly infinite is the human capacity for love."

大切なのは、何を手に入れるかではなく、何を失わないかだ。