There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The hardest single part of building a software system is deciding precisely what to build.

在商业中经常被问到的问题是“为什么？”这是一个好问题，但同样有效的问题是“为什么不呢？”

We are all translators of our own experiences, turning the raw into the meaningful.

人类的关怀能力是无限的；我们给予的越多，我们能给予的就越多。