当你挑战现状并换一种方式思考时，创新就会发生。

在一切事务中，偶尔将一个问号挂在你长期以来视为理所当然的事物上是一种健康的做法。

And we also suck in messages from everything from the television, to advertising, to marketing, etc. These are hugely powerful forces that define what we want and how we view ourselves. When we're told that banking is a very respectable profession, a lot of us want to go into banking. When banking is no longer so respectable, we lose interest in banking. We are highly open to suggestion.

杰出成就的秘诀不是天赋，而是被称为坚毅的激情与坚持的特殊结合。

组织是人类的社区，而不是人力资源的集合。