The greatest thing you'll ever learn is just to love and be loved in return.
The best way to be happy is to give.
When it's tough, will you give up, or will you be relentless?
倾听公司里的每一个人,并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。