零缺陷是一个绩效标准。它是工匠的标准,无论他或她的行业是什么。
A city's identity is shaped by its architecture and public spaces.
Psychology should focus on how the mind functions to solve practical problems, not just its abstract structure.
人是会讨价还价的动物:没有其他动物会这样做——没有狗会与另一只狗交换骨头。