你不能只问顾客要什么，然后想法子给他们做什么。等你做出来，他们已经另有新欢了。
Words are like shadows, and shadows are like words: they say nothing, they only repeat what we want to hear.
You have to be comfortable making decisions with imperfect information.
我不知道我要去哪里，但我正在路上。
城市的建筑是它随时间推移的构建。
越是个人化的东西，越具有普遍性。
Literature is the exploration of the human condition.
The journey of an object can tell us more than the object itself.