The general will is always right， but the judgment which guides it is not always enlightened.
总意志总是正确的，但指导它的判断并不总是明智的。
在一个团体中最好的部分是有兄弟可以分享一切。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.