一个真正的决定是通过你采取的新行动来衡量的。如果没有行动,你就没有真正做出决定。
让团队发挥最大潜能的方法是,以困难但可达成的目标挑战他们,以真诚与信任鼓励他们,以扣人心弦的愿景激发他们,和以同理心倾听他们。
永远不要低估渐进式改进的力量。
The first step is to establish that something is possible; then probability will occur.
Writing is a way of life, a way of being in the world.
I don't want to be perfect, but I do want to be a role model.