The past is a ghost, the future a dream, and all we ever have is now.
Leadership is about empowering others to achieve what they thought was impossible.
It's through curiosity and looking at opportunities in new ways that we've always mapped our path.
过多地粉饰命定之说,用来教育广大的愚昧朴实的民众。 
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.