我们依据从顾客需求出发的 “逆向工作法” ( “ Working backwards ” ), 与 “技能导向法” ( “ skills-forward ” ) 形成鲜明对比。
2008:贝索斯致股东信《逆向工作法 VS 技能导向法》
Quality should never be compromised, because trust is built one product at a time.