We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful:Put the customer first. Invent. And be patient.
亚马逊有三大观念，已经坚持了18年，也是亚马逊成功的原因：客户至上、创新和耐心。
Writing is a way to make sense of the world.
Innovation is not just about creating something new; it's about making a difference in people's lives.
翻译：每个人都有局限，不责备他人做不到的事，不强迫他人做力所不及的事，是待人的分寸。
Nothing will have taken place but the place itself.