We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful:Put the customer first. Invent. And be patient.
亚马逊有三大观念,已经坚持了18年,也是亚马逊成功的原因:客户至上、创新和耐心。
领导力在于激励他人,在他们曾经看到障碍的地方看到可能性。
If you're not making mistakes, you're not trying hard enough.
I'm a control freak. I admit it.