We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful:Put the customer first. Invent. And be patient.
亚马逊有三大观念,已经坚持了18年,也是亚马逊成功的原因:客户至上、创新和耐心。
用责备别人的态度责备自己,用原谅自己的态度对待别人。
The past is never dead. It's not even past.