Man is by nature a reasonable being, but animals, other than man, are by nature instruments of brute force.
当有人对你讨厌、粗鲁、憎恨或刻薄时,假设他们是病人。这使你更容易对他们产生共情,从而缓和冲突。
Auctions are a microcosm of how markets function—information, competition, and incentives all interact.