The performance standard must be Zero Defects. Not 'that's close enough'.
我一直觉得技术应该为那些重要的工作作出贡献——如发现、组织、社交,这样用户就能做一些对他们来说愉悦的事情:生活和爱,不用成天和干巴巴的计算机较劲!那意味着我们的产品一定要实现协同工作。
The mind is divided into parts that sometimes conflict. Like a rider on the back of an elephant, the conscious, reasoning part of the mind has only limited control over the automatic, emotional part.