心理学必须基于可观察的现象，而非抽象。

任何公司最有价值的资源是其员工——明智地投资他们。

What we need to do is always lean into the future; when the world changes around you and when it changes against you—what used to be a tail wind is now a head wind—you have to lean into that and figure out what to do because complaining isn't a strategy.