One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."

I don't make music for the moment. I make music for the future.

We change our behavior when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change.

"Lighting is not about how much light you have, but how you use it."

领导力是激励他人实现他们认为不可能的事情。