The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

文学是保持人类火焰不灭的一种方式。

With great power comes the need for great caution.

技术是传统能源与可持续未来之间的桥梁。

在文化中，我们必须预料到会发现大量的非理性。