2000年：贝索斯致股东信《即使在最残酷的时期，也将努力把公司打造更具“重量”》

"Technique is important, but it should never overshadow the soul of the work."

Data is the new oil. It's valuable, but if unrefined it cannot really be used. It has to be changed into gas, plastic, chemicals, etc to create a valuable entity that drives profitable activity; so must data be broken down, analyzed for it to have value.

The challenge of our time is to harness energy without harming the planet.