解释:礼仪和敬重是立身处世的基础。
If you don’t have time, you don’t have priorities.
On pricing: "There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second."
"What's terrible is to pretend that second-rate is first-rate. To pretend that you don't need love when you do; or you like your work when you know quite well you're capable of better."