When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
我们要做的是让用户的生活更简单。
爱是统一和凝聚的原则，争斗是分离和崩解的力量。
"The best stories are those that leave a mark on the soul."
质量管理的问题不是人们不知道它。问题是他们认为自己知道。
In the writing process, the more a story cooks, the better.