一个好的仲裁员必须首先是一个倾听者，其次才是决策者。

记忆，即使是你最珍贵的记忆，也会以惊人的速度消逝。但我不这么认为。我最珍视的记忆，我从未看到它们褪色。

金钱的损失是所有损失中最小的，但信心的损失是最大的。

Stories you read when you're the right age never quite leave you. You may forget who wrote them or what the story was called. Sometimes you'll forget precisely what happened, but if a story touches you it will stay with you, haunting the places in your mind that you rarely ever visit.

译文：在事前考虑周全，做到未雨绸缪，做事时才不会出现意外和麻烦；事到临头才忧心忡忡，慌忙应对，结果就是无济于事。赏析：做任何事，我们都要提前谋划，凡事做最充足的准备，做最坏的打算。事到临头才寻求解决之法，为时已晚了。