Many leaders of big organizations, I think, don’t believe that change is possible. But if you look at history, things do change, and if your business is static, you’re likely to have issues.

创造意味着热爱生活。只有当你足够热爱生活，想要增添它的美丽时，你才能具有创造力。

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

领导力是关于以清晰和信念做出艰难的决定。

The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.

You are never too old to set another goal or to dream a new dream.

The only real prison is fear, and the only real freedom is freedom from fear.