"We are lonesome animals. We spend all our life trying to be less lonesome."

Our minds are not designed to cope with the anonymity of modern urban life.

在亚马逊的经营上，有三大想法我们已经坚持了18年，它们是亚马逊成功的原因：客户至上、创新和耐心。

Not necessarily your mother, or indeed mine, but, as it were, the ideal mother, somebody who doesn't care about your achievements. Unfortunately, most people are not our mothers. Most people make a strict correlation between how much time, and if you like, love -- not romantic love, though that may be something -- but love in general, respect --they are willing to accord us, that will be strictly defined by our position in the social hierarchy.

设计就是倾听——倾听场地、倾听人们、倾听环境。

面对气候变化，石油和天然气行业必须进化，否则将面临被淘汰的风险。